Privacy Policy

Effective October 26, 2026

This Privacy Policy explains how [LEGAL BUSINESS NAME] ("SkaleHub", "we", "us") collects, uses and protects information when you visit skalehub.ai and its subdomains, book a call with us, fill out one of our forms, or receive messages from us.

1. Information we collect

Information you give us

• Contact details, such as your name, email address, phone number and business or practice name.
• Business details you choose to share, such as your monthly ad spend.
• Appointment details when you book a call, and anything you write in a form, chat or message.

Information collected automatically

• Device and usage data, such as IP address, browser type, pages visited and time on site.
• Marketing data, such as the ad, campaign and keyword that brought you to our site (UTM parameters) and ad click identifiers from Google and Meta.
• Information from cookies and similar technologies, described in section 4.

Information we handle for our clients

When businesses use our services, we may process information about their own customers and leads on their behalf. In that case we act as a service provider, and the client's own privacy policy applies to that information.

2. How we use information

• To respond to you, schedule and hold calls, and provide our services.
• To send appointment confirmations, reminders and follow-ups you have agreed to receive.
• To measure which ads and content bring visitors and bookings, and to improve our marketing.
• To operate, secure and improve our website.
• To comply with legal obligations.

3. How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as our CRM and website platform, calendar and video-call tools, email and text-message providers, payment processors, and advertising platforms such as Google and Meta.
• Authorities, when required by law or to protect our rights.
• A buyer or successor, if our business is sold or merged.

4. Cookies and tracking technologies

We use cookies, pixels and similar tools from providers such as Google and Meta to understand how visitors use our site and to measure our advertising. You can manage cookies through the consent banner on our site or your browser settings, adjust Google ad personalization at adssettings.google.com, and manage Meta ad preferences in your Facebook or Instagram settings.

5. Text messages (SMS)

If you agree to receive text messages from us, you can opt out at any time by replying STOP. Reply HELP for help. See our Terms of Service for full messaging terms.

6. How long we keep information

We keep personal information for as long as needed to provide our services, follow up on your requests and meet legal, tax and accounting requirements, and then delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

• Unsubscribe from emails using the link in any email, and from texts by replying STOP.
• Ask us to access, correct or delete the personal information we hold about you.
• Depending on where you live, you may have additional rights under your state's privacy laws. We will not discriminate against you for using them.

To make a request, email us at [PRIVACY EMAIL]. We may need to verify your identity first.

9. Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

11. Contact us

[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
Email: [PRIVACY EMAIL]
Phone: [BUSINESS PHONE]